User Experience & Design
12 Dec 2011
Our old email's multi-column layout made the text small when viewed on an iPhone.
Do you check your email before you get dressed in the morning?
A recent survey showed that 35 percent of mobile workers check their email before doing anything else, including getting dressed or eating...
14 Apr 2011
Forum One's Redesigned Website
You've probably heard the old adage, "The shoemaker’s children go without shoes." While we’ve been busy at Forum One designing and developing websites and online strategies for our clients, it’s been hard for us to find the time to...
12 Feb 2011
It used to be the axiom on the Web that "content is king," but the king has a new rival. The best sites do not just placidly provide content to a passive audience, but engage that audience to help create and explore content through online tools or "apps." Applications are...
10 Dec 2010
At An Event Apart earlier this year, I saw many examples of CSS3 animations and transitions involving manipulating images and objects over time in exciting ways. Recently I was working on a site and saw an opportunity to possibly include a subtle CSS3 transition in the site’s primary...
10 Dec 2010
In the interactive world everyone has their own opinion and ideas on what makes a pleasant, effective user experience. Usually that leads to the exclusion of the real question, “what do users want /need?” When done correctly, A/B Testing can settle the argument, giving the...
16 Sep 2010
Colleen Gray contributed to this post.
Illustration of Whitney's storytelling session at the UPA by Amanda Jahn
As we discussed in our last post on this topic, storytelling techniques offer utility across the whole user experience and design process. From discovery, to visual design, to...
15 Sep 2010
Colleen Gray contributed to this post.
Turning bureacracy on its head with storytelling strategy
As many of you know, I'm a huge proponent of online storytelling. I frequently blog about it, facilitate trainings around it, and regularly promote its benefits to the groups we work with. We all...
14 Sep 2010
In the world of ever-shrinking time lines and pressure to role out top-quality user experiences for cheaper and faster, it is easy to see how anyone's mood can be negatively impacted. The mood board technique is nothing new, but extremely resourceful. As a visual designer, I find mood boards...
3 Aug 2010
On a recent project, the internal project team found success in documenting functional specifications in a Google Document, as show below:
The benefits of this process included:
Detailed functional specifications that 1) can be implemented, 2) provide a positive user experience, and 3) will...
26 May 2010
I love my Subaru. I've driven it with no issues for about seven years. (BRB - going to knock on wood.) Despite my love, there are two design flaws that have driven me nuts throughout the duration of those seven years. (Disclaimer: I drive a 2004 Subaru. These features may have been updated on newer...
