User Experience & Design
7 Oct 2011
Project Director Michaela Hackner often, blogs, speaks, and presents on content strategy. The Nonprofit Technology Network originally published this post online at NTEN.org and it is cross posted below with permission.
Nearly all of the web communication challenges I’ve encountered...
15 Aug 2011
Voting has begun to bring the Texas Content Massacre Panel to the 2012 SXSW Interactive Festival.
Are you as excited about the 2012 SXSW Interactive Festival as we are? We’ve already started counting down the days!
Because we love it so, we’re hoping to bring a little bit of horror,...
1 Aug 2011
The following materials were developed for webinars presented by Courtney Clark and Michaela Hackner including "Web Content Strategy: Creating Clear and Actionable Web Content." Below they are useful Content Strategy resources they shared during these sessions. Enjoy and feel free to...
2 Apr 2011
The dust has settled from SXSW 2011. I’ve had a chance to catch up on email, get over the conference crud I brought back, and my hearing in my right ear is slowly returning, so I thought now would be a good time to share some of the things that I learned at SXSW with you.
The great news is...
12 Feb 2011
It used to be the axiom on the Web that "content is king," but the king has a new rival. The best sites do not just placidly provide content to a passive audience, but engage that audience to help create and explore content through online tools or "apps." Applications are...
9 Dec 2010
We see it all over the Web: a beautifully designed site, but where’s the content? Many sites take an “If you build it, they will come” attitude towards content, as if it will magically appear. Social media sites can get away with that, because they don’t create their own...
26 Mar 2010
There wasn't even room on the floor during Margot Bloomstein's content strategy panel during the first day of the South by Southwest Interactive Festival. I managed to squeeze into a space upfront along the wall, pulled up some carpet, and took furious notes. I'm glad I made the extra effort; this...
17 Nov 2008
Google's team explains the new browser, Chrome, via comic book. What fun!
25 Mar 2008
For years, businesses have been using a number of techniques in their stores and online to influence their customers and encourage them to respond to their products and services. I'm sure most of you are familiar with the grocery store example. The bread, milk, and eggs are in the back of the store...
22 Jan 2008
How can you be upset with an error page that contains a ASCII art dog?!
