User Experience & Design
12 Dec 2011
Our old email's multi-column layout made the text small when viewed on an iPhone.
Do you check your email before you get dressed in the morning?
A recent survey showed that 35 percent of mobile workers check their email before doing anything else, including getting dressed or eating...
5 Dec 2011
Hukoomi has come a long way! As Qatar's primary government portal, it is the single place businesses can visit to complete transactions like applying for work visas, exit permits, residence permits, and much more. Now Qatari citizens and residents can pay traffic violations, renew...
14 Apr 2011
Forum One's Redesigned Website
You've probably heard the old adage, "The shoemaker’s children go without shoes." While we’ve been busy at Forum One designing and developing websites and online strategies for our clients, it’s been hard for us to find the time to...
10 Dec 2010
In the interactive world everyone has their own opinion and ideas on what makes a pleasant, effective user experience. Usually that leads to the exclusion of the real question, “what do users want /need?” When done correctly, A/B Testing can settle the argument, giving the...
9 Dec 2010
We see it all over the Web: a beautifully designed site, but where’s the content? Many sites take an “If you build it, they will come” attitude towards content, as if it will magically appear. Social media sites can get away with that, because they don’t create their own...
16 Sep 2010
Colleen Gray contributed to this post.
Illustration of Whitney's storytelling session at the UPA by Amanda Jahn
As we discussed in our last post on this topic, storytelling techniques offer utility across the whole user experience and design process. From discovery, to visual design, to...
15 Sep 2010
Colleen Gray contributed to this post.
Turning bureacracy on its head with storytelling strategy
As many of you know, I'm a huge proponent of online storytelling. I frequently blog about it, facilitate trainings around it, and regularly promote its benefits to the groups we work with. We all...
19 Aug 2010
Oh, technical requirements documentation. So fun to read and so fun to write! All kidding aside, it seems to be a necessary evil. Otherwise, how do you know what to build?
Well, what if I told you that there is an alternate option? Interested? Good, then let’s talk about User Stories!
What...
3 Aug 2010
On a recent project, the internal project team found success in documenting functional specifications in a Google Document, as show below:
The benefits of this process included:
Detailed functional specifications that 1) can be implemented, 2) provide a positive user experience, and 3) will...
10 May 2010
Joshua Porter's Designing for the Social Web
I attended the Information Architecture Summit in Phoenix, Arizona, back in April 2010. The IA Summit is the premier gathering place for information architects and other UX professionals. This was the 11th IA Summit, and it included Dan Roam...
