Putting Online Audiences First, Again and Again

Many organizations are grappling with ways to keep the users' needs in focus throughout the evolution of their web site.

In this Web Executive Seminar hosted by Forum One, speakers provided tips and case studies about how they've applied user-centric techniques to capture their audiences' perspective throughout the lifecycle of a redesign. Presentations covered inexpensive usability testing, user testing in multiple languages, intranet planning, and research-based approaches.