Contract User Experience Designer

At Forum One, we do work that matters. We work with changemakers, including nonprofits, foundations, and government agencies. Use your design skills to help our clients tackle some of the world’s most pressing problems.

We are looking for a contract User Experience Designer that is creative and detail-oriented. You should naturally communicate how audience needs, organizational goals, and technology can work together to create an optimal user experience. You should possess knowledge of emerging areas, whether it’s service design or virtual reality. Experience in information architecture and content strategy is a must. You can successfully prototype and present your ideas, guide your team, and deliver.


What you’ll do: 

  • Advocate for the audience across a range of projects
  • Diagnose, prioritize, and solve problems proactively
  • Create concept models, personas, sitemaps, usability reports, user flows, wireframes, and prototypes
  • Take smart risks and champion new ideas
  • Lead comprehensive audience research and usability testing, identifying opportunities for improvement in the short and long term.
  • Identify tools, templates, and techniques that evolve existing approaches
  • Nurture and promote the user experience and design practice within the company and with our clients.

What you bring to the table:

  • Bachelor’s Degree
  • 1+ years of experience in information architecture, human factors, or related field
  • Detailed portfolio of wireframes, prototypes, site maps, navigation systems, user journeys/experience maps, personas, usability test plans and reports, heuristics assessments, content models, functional specifications, and resulting product designs.
  • Strong experience building working prototypes and leveraging pattern libraries.
  • Experience planning for user interactions across a variety of screen sizes and devices
  • Outstanding writing and presentation skills
  • Proven ability to interact with clients, manage expectations, and communicate persuasively
  • Experience collaborating with others and working in small teams
  • Understanding of web standards, search engine optimization methods, analytics, and accessibility guidelines
  • Visual design and/or front-end development skills are a plus
  • Experience with non-profit, government sectors desired
  • Experience with Content Management Systems, such as WordPress and Drupal, is desired
  • Meticulous, hard-working, detail-oriented, creative, reliable, positive

Why you’ll love it here:

  • All employees are owners
  • 401(k) match
  • 25 days paid time off to start
  • Flexible work hours
  • Killer benefits & professional development
  • Snacks, healthy ones and not so healthy ones


About Forum One:

Forum One is a full-service digital agency that works with mission-driven organizations to create the stunning designs, smart messaging, and custom-built technology tools they need to realize their goals and extend their influence in the areas they care about most.

We are headquartered in Alexandria, VA, with additional offices in Washington, DC, and Seattle, WA. We work influential organizations such as the Bill & Melinda Gates Foundation, the Peace Corps, and the American Red Cross.