Events

Defining the “UX Critique”: How to Level up your team by creating a culture of feedback

Our designs don’t live in a vacuum, yet many of us may be reluctant or unsure of how to begin engaging others with our work. Developers have code reviews, graphic designers have “pin-ups”, but what should feedback cycles look like for UX designers? How do you start a culture of design dialogue within an organization/team?

No fear! We got it covered. During this presentation, we’ll discuss the following through two case studies:

  1. Define critique best practices and how to apply them at scale.
  2. Explore a simple 5-step process for starting your first critique.
  3. Sharpen your team’s soft skills: feedback dos and don’ts, setting rules, and creating a code of conduct with your team.
  4. How to convince your boss that critiques are worth the investment.

By the end of the session, you’ll have the tools you need to go forth and start your own critique practice. BONUS!: we will share our critique code of conduct poster template with participants to take home and share with their teams.

Key takeaways from the session:

  • Define critique best practices and how to apply them at scale.
  • Explore a simple 5-step process for starting your first critique.
  • Sharpen your team’s soft skills: feedback dos and don’ts, setting rules, and creating a code of conduct with your team.
  • How to convince your boss that critiques are worth the investment.
  • Receive code of conduct poster template to share and customize.

About the speaker(s)

Nicole Coumes is a user experience designer and researcher passionate about creating inclusive, accessible, experiences for all. She currently designs at Forum One where she drives UX design strategy within mission-driven organizations such as the World Bank, Gates Foundation, and The Peace Corps. Outside of client work, Nicole has founded two ongoing design critique series at Forum One and IBM, which gave inspiration to her talk for IAC20.