Case Study

Schusterman Foundation

The Charles and Lynn Schusterman Family Foundation works to support and operate high quality education, development, and leadership programs to help young people cultivate their growth and create positive changes in their communities and the broader world.

Forum One has partnered with Schusterman since 2015 to provide strategic guidance, ongoing website improvements, security patching and coordination, and quality assurance to increase engagement with the Foundation’s digital properties at

Live site

Working Together to See the Big Picture

Our team leads periodic, “big picture” workshops with Schusterman Foundation staff to inform, guide, and prioritize our ongoing improvement tasks. We use these workshops to review web performance and to understand the Foundation’s audience needs and strategic plans. From the insights we gather during these workshops, we recommend specific improvements to content organization, page layout, or design; approaches to resolve functional challenges; and new features to develop and implement.

Agile, On-Demand Improvements to Engage Audiences

Over time, we’ve expanded Schusterman’s digital footprint to match the Foundation’s needs. These efforts include the “Opportunities” section of the website; the websites for TableMakers, the Data Playbook, and the Alumni Playbook; a refresh of the full site, including their Signature Initiatives: ROI CommunityReality ExperienceSchusterman Fellowship, and more. For all of our work with Schusterman, we use an Agile Scrum process to make sure that their stakeholders are fully engaged and collaborating with us to make the best strategic decisions possible.

Reliable, Proactive Support

We support the Foundation’s front-end and administrative functionalities, underlying software, and technical strategy. Our work has included modifications and improvements to existing content types and site functionality, bug fixes, troubleshooting user issues, conducting quality assurance testing, implementing new features, and providing guidance and troubleshooting to the Foundation’s content management team and users. We also provide support to Acquia, the Foundation’s hosting provider, to release module and core security updates on

Global Network, Personal Connections

Our four-plus-year partnership with the Foundation has given the Forum One team a deep understanding of their audiences – be they fellowsyoung professionals, or community organizations. Schusterman seeks to ignite the passion and unleash the power in young people to create positive change, and that means enabling young people around the globe to meet each other, learn from each other, and discover new possibilities. In our ongoing work with the Schusterman Foundation, we are constantly exploring new opportunities to help them achieve that goal.

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