Insights

• Digital Strategy

Modernizing Metro's Digital Ecosystem: A Drupal Journey of Integration, Inclusivity, & Impact

This post is adapted from a presentation at DrupalCon Portland 2024, where Forum One and Metro showcase Drupal’s role in driving long-term digital modernization and multi-site integration.

Ben Crawford

• Artificial Intelligence

RAG-Enhanced Conversational AI: A Comprehensive Guide

Over the past year and a half, the rapid improvement of generative AI has created a wealth of new opportunities to deliver impact in the digital space. One of the main areas that has seen renewed interest due to enhanced capabilities is chatbots and conversational AI.

Brian Graves

• Digital Strategy

Export Your Universal Analytics Data Before It's Too Late

Just as you’ve finally settled into the shift from Universal Analytics (UA) to Google Analytics 4 (GA4) and started to get a handle on its new metrics, Google has yet another deadline for organizations to meet.

Kareim Bakhsh

• Digital Strategy

A Simple Guide to Understanding Composable Architecture

At Forum One, we’re talking a lot about composable architecture, and leading with it in many digital projects with current and new partners. But there’s still a lot of confusion about just what composable architecture is.

Brian Graves

• Artificial Intelligence

Creating a Generative AI Policy for Your Organization - Where to Start?

It comes as a shock to no one that Artificial Intelligence (AI) is on the minds of pretty much every single mission-driven organization that we work with. The term encompasses a wide range of tools and practices that can support an equally wide range of work and strategies.

Kassandra Swenson

• Experience Design

Celebrating Our Webby Award Nominations & Honorees

Congratulations to all our partners who were nominated for the 2024 Webby Awards! We’re honored to be in such great company and to have our work with the Howard Hughes Medical Institute (HHMI), Vilcek Foundation, and AARP recognized.

Kassandra Swenson

• Company News

SXSW 2024 Explores the Impacts of Technology, Not Just Its Possibilities

South by Southwest (SXSW) 2024 wrapped up recently in Austin, TX. Traditionally known for its unbridled enthusiasm for the cutting-edge, this year’s SXSW took a reflective turn, delving deep into the impacts of technology, not just its possibilities.

Steven Bond

• Experience Design

Architecting Composable Digital Experiences

Mission-driven organizations face a number of unique challenges when it comes to building digital products. Finding cost-effective ways to launch new services, having the ability to iterate quickly, providing non-resource intensive access to remote and underserved communities,…

Brian Graves

• Artificial Intelligence

AI for Social Media: Supercharge Your Copy, Images & Videos

Wednesday at the 2024 Nonprofit Technology Conference (NTC), we’re pleased to be leading a session all about artificial intelligence (AI) for mission-driven social media.

Kassandra Swenson•Jenn Johnson

• Experience Design

• Company News

See You at #24NTC in Portland!

Excitement is building as we eagerly anticipate March 13-15 for #24NTC in Portland! Here’s how you can locate us over the three-day conference:

Kassandra Swenson

• Experience Design

Expanding Access to Black History

This Black History Month, we reflect on the strategy work that our team does through our partnership with the Smithsonian National Museum of African American History and Culture—much of which centers around expanding access.

Kassandra Swenson