Insights

Convergence Is Reshaping Philanthropy and Nonprofits

AI Will Reshape Funding Decisions: AI-driven systems will mediate how resources are allocated. Nonprofits must ensure their content is machine-readable to remain visible and influential.

Steven Bond

• Experience Design

From Legacy Systems to Modern Digital Experiences: How Agencies Can Modernize Without Disrupting Service

Government agencies are at a crossroads. People expect digital services that work the way their bank’s app works. Many agencies are still running on systems built decades ago, maintained by a shrinking pool of staff who remember how they were built.

Kerry Greer

• Digital Strategy

Five Principles to Modernize Federal Websites for the Next Decade

As the American public continues to rely on federal websites as their primary source of government information and services, these digital properties must evolve to meet the demands of the future.

Kerry Greer

• Experience Design

How the Wait State is Vanishing from Digital Experiences

In an ideal digital world, waiting wouldn’t exist. You would request a piece of information or perform an action, and it would instantly appear on your screen.

2026 Will Reward Human, Not Hype

2025. What a year. Across the mission-driven landscape, we’ve seen a dramatic acceleration of trends that have been building quietly for a decade. AI has both accelerated change and flooded our feeds with slop.

Kassandra Swenson

• Artificial Intelligence

How One Nonprofit Turned AI's Traffic Disruption Into Strategic Advantage

• Digital Strategy

Core User Behaviors Driving Every Digital Transformation

Understanding how people actually use the digital world—and what it means for mission-driven organizations

Beth Watson

• Company News

Resilience and Resonance: Reflections on MCN 2025

At the opening of MCN 2025, I noted that the conference theme, Resilience and Resonance, captures where the museum community is right now: building foundational strength to create more meaningful impact.

Aaron Miller

Discovering the Connection Between Belonging, Inclusion & Employee Ownership

At Forum One, employee ownership isn’t just a financial structure; it’s a mindset that shapes how we work, grow, and belong. Our Employee Stock Ownership Plan (ESOP) connects each of us to the company’s success, but it also does something deeper: it builds transparency,…

• Digital Strategy

Content Strategy in an AI-First World: Redefining Your Nonprofit’s Digital Presence

Artificial intelligence is fundamentally reshaping how people discover and consume information online, and your organization’s content strategy needs to adjust accordingly.

Kassandra Swenson

• Artificial Intelligence

Press Release: How AI is Reshaping Climate Narratives and Overlooking NGOs

FOR RELEASE SEPTEMBER 30, 2025

Kassandra Swenson