Across the digital landscape, user expectations are changing faster than most nonprofit and government organizations can respond. Community members, donors, and constituents have all grown accustomed to experiences that understand what they’re looking for before they fully articulate it — and when a resource hub or government portal falls short of that standard, people leave without the help they came for.

AI is closing that gap. It is not only changing audience behavior and expectations, but also making it easier for teams to build and test their own ideas and solutions. The question is, where does your organization start, and what is actually worth implementing?

Join Forum One and Alex Tryon from Dewey for a practical session on how nonprofit organizations and government agencies are putting AI to work right now. We’ll look at real examples of how organizations are using AI to surface the right content for the right users, streamlining search so people find answers instead of dead ends, and freeing up staff time for work that requires human judgment.

In this session, we’ll cover:

• How AI is changing user expectations and what it means for understanding search intent
• How to integrate AEO and SEO into your content strategy
• Ways to experiment with AI, from vibe coding to leveraging existing services and models to empower your team

Speakers:

• Jenn Johnson, Senior Client Partner, Forum One
• Alex Tryon, Founder, Dewey