How & When to Create Custom AI/ML Solutions in Government

Artificial Intelligence (AI) and Machine Learning (MI) are changing the way we interact, write, and work. Government agencies that are early adopters are seeing huge benefits in efficiency.   Whether through of…

March 2, 2023

Annual Planning: Prioritizing Direction and Agility

A conversation with digital nonprofit leaders on their best advice for annual planning. Whether your organization’s fiscal year operates within the calendar year or not, December is always a month full of reflection and…

December 7, 2022

Paid Social and Search: Worth the Investment?

Over the last few years across the board, communications and marketing teams are having to increase their investment in digital advertising—from Google Ads to social media spend. For the nonprofit and government sectors,…

October 24, 2022

Prioritizing an Inclusive Customer Experience in Government

Customer Experience (CX) encompasses all the interactions a person has with an organization. Since government is often a sole-source service provider—e.g., there’s only one place to get a passport or pay taxes or apply f…

May 24, 2022

Why Automation is Essential to Your Digital Strategy

Automation has been around for many years, but it’s often one of those Catch 22 scenarios where it saves time in the long run by not creating one-off content and outreach, but requires an initial investment of time and f…

April 26, 2022

Experiences That Inspire Your Audiences to Engage

Mission-driven organizations have diverse sets of audiences. From volunteers to donors, from scholars to social media users, the shared goal of reaching all of these audiences is paramount. But, many organizations are st…

March 24, 2022

Drive Impact with a Digital Program

Your large nonprofit or government agency is a complex business, with complex operations that aim to make progress on some of the hardest domestic and global challenges we face—from health, to education, sustainability,…

January 27, 2022

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