Taxonomy Archives: Webinar

Events Webinar

Prioritizing an Inclusive Customer Experience in Government

Customer Experience (CX) encompasses all the interactions a person has with an organization. Since government is often a sole-source service provider—e.g., there’s only one place to get a passport or pay taxes or…
20220524 - 1:00 - 2:00 pm ET
Events Webinar

Why Automation is Essential to Your Digital Strategy

Automation has been around for many years, but it’s often one of those Catch 22 scenarios where it saves time in the long run by not creating one-off content and outreach, but requires…
20220426 - 1:00 - 2:00 pm ET
Events Webinar

Drive Impact with a Digital Program

Your large nonprofit or government agency is a complex business, with complex operations that aim to make progress on some of the hardest domestic and global challenges we face—from health, to…
20220126 - 1:00 - 2:00 p.m. ET
Events Webinar

Data Governance: There Is No “I” in “Data”

This special online seminar is reserved for Council for Advancement and Support of Education (CASE) members only. Registration is available upon login through the above registration link.
20210408 -
Events Webinar

Website Modernization: Migrating to Digital Government Services

The global pandemic has revealed just how needed modernizing service delivery at the Federal, state, and local is. Many agencies are now grappling with how to deliver government services in the digital age,…
20210421 - 1:00 - 2:00 p.m. ET
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