Category Archive: Uncategorized

Collecting Diverse Audience Perspectives

Primary research is a valuable tool in better serving your audiences through your digital platforms. However, research isn’t always representative of the groups that you are hoping to serve for a number of reasons — whether that is a bias of the researcher, collection methods, or hesitation on the part… Read More

The Secret to CRM Success: Training & Governance

Your CRM is a powerful tool, but unlocking its real potential comes down to how your people use it. To make the most of your CRM, developing and implementing clear training and governance systems are a must. Customer Relationship Management (CRM) software is used to manage an organization’s… Read More

Shaping Online Experiences for Cultural Institutions

This blog post was co-written by Hannah Studen, BBA ‘21 at The College of William & Mary Cultural institutions have solidified their place as an ongoing source of inspiration as they have quickly transferred and reinvented their online presence. Mandated closures and social distancing requirements have created the opportunity for… Read More

Carousels: Good or Bad?

Carousels come up often as a design solution for displaying content in a variety of situations, such as wanting to keep important content near the top of the page; wanting to feature content from different teams in the same place; and not wanting to place a burden on the user… Read More

Is an App Right for Your Organization?

At the start of an engagement, we spend time discussing goals with our clients and documenting what a successful project will look like. During these discussions, we often hear goals related to increasing access to content and user engagement. This helps us define a key element of our digital strategy:… Read More

The 2020 WebAwards Results Are In

The 2020 WebAwards results are in and we are proud to announce that Forum One has been awarded 10 top awards in the 18th annual WebAward competition.  The WebAward program is the longest-running annual website award competition dedicated to naming the best websites in over 95… Read More

Keys Takeaways from the First Virtual DrupalCon 2020

Organizations all over the world are continuing to pivot their in-person events to virtual as the global pandemic keeps people working from home. Like many conferences, DrupalCon 2020 is hosted in a different place every year; this year was scheduled to take place in Minneapolis. Since… Read More

Your CRM in Action: Reporting & Decision Making

Arguably, the most beneficial feature of a CRM is its reporting and data services. A CRM can package your data so that your organization can use insights to make significant and important strategic decisions.  A Customer Relationship Management (CRM) system is an application that allows organizations to more… Read More

CRMs for Nonprofits Are More Essential Than Ever

Amidst the various challenges, pivoting, and re-prioritization that 2020 has brought about, do nonprofits really need to invest time and resources in a CRM platform to manage contact data? The answer is: yes, CRMs for Nonprofits are more essential than ever! Whether you are looking to improve how you use… Read More

Are you ready to create impact?

We'd love to connect and discuss your next project.