Why is Digital Strategy Important for Healthcare Systems?

Among Forum One’s mission-driven partners, healthcare providers face some of the biggest challenges in crafting digital strategies, because the need is so vast—all Americans need healthcare, and they increasingly turn to the internet to find information. But privacy concerns, misinformation, and overwhelming amounts of competing information challenge consumers and their… Read More

Why Cross-functional Collaboration is Key to a Successful Digital Strategy

As we dive into the summer months, it’s often a good moment to step back and look at the bigger picture. How are we doing? What are our biggest challenges to success? One of the most significant hurdles in implementing a successful digital strategy is a lack of a common… Read More

Sparking Creative Approaches: How To Facilitate Ideation

Ideation—literally the formation of ideas—is at the core of Forum One’s approach to collaborative digital strategy. A digital strategy or product must meet the vision of our mission-driven partners. To meet that vision we need input, context, and ideas from those closest to the organization’s purpose. Our digital strategy… Read More

Assessing Risk: A Quick and Intuitive Framework

Considering and assessing risk—meaning, all the things that can go wrong in a project—is understandably scary. In a web redesign, for example, thinking ahead and saying out loud, “What if this content doesn’t migrate the way we planned?” or “What if our most important stakeholder expects a feature we didn’t… Read More

Creating Delightful Experiences with Immersive Scrolling and Micro-interactions

Immersive scrolling websites or experiential sites have grown in popularity over the past decade and many organizations are using this feature to create delightful and engaging experiences for their audiences. Immersive scrolling sites differ from traditional websites in that they are usually dedicated to one subject or narrative and are… Read More

Forum One Wins 11 Communicator Awards

We are excited to announce that Forum One has been recognized as a 2022 Communicator Awards winner of 11 awards in seven different categories!  The Communicator Awards honor excellence in innovation and creative work in marketing and communications. Organized by the Academy of Interactive & Visual… Read More

Prioritizing an Inclusive Customer Experience in Government

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience  (CX) to citizens accessing government services like passports, social security, and small business loans. In many ways, the executive order, Transforming Federal Customer Experience and… Read More

Google Analytics 4 Promises More Power, Better Privacy–Is your Organization Ready?

Google sent a bit of a shockwave through our community this spring, announcing that after more than ten years, Universal Analytics (UA) will stop collecting new data on July 1, 2023.* Most mission-driven organizations with any online presence have relied on UA for years to inform digital strategies and provide… Read More

Forum One Wins 9 Vega Awards

We are excited to announce that Forum One has been recognized as a 2022 Vega Awards winner of 9 awards in six different categories!  The Vega Awards acknowledge those who create and continually expand the digital universe. Organized by the International Awards… Read More

What’s It Like Being a Technical Architect at Forum One?

Forum One is growing. As we take on new projects and clients, we have a number of openings to fill. Among them is the role of the Technical Architect. But what is a Technical Architect? And what does being a Technical Architect at Forum One look like? To answer these… Read More