The Right Time for a Website Redesign

How do you decide when it’s time for a website redesign?  Your organization is likely making small edits to your website’s experience a few times a year to…

20NTC Virtual Session: Aligning Your Whole Organization Around a Digital Transformation

Developing a digital strategy is relatively simple compared to actually implementing one. The hardest part of any digital transformation is getting – and keeping – people from departments across the…

20NTC Virtual Session: Navigating Data Overload

You’ve got more data than you know what to do with – information coming in from finance, membership, programs – and likely living in separate systems. How do you break…

Getting Started with Artificial Intelligence

Artificial Intelligence (AI) is getting a lot of hype these days, but most organizations don’t know where to start or how they would use AI.  In this webinar, we’ll explore…

Breaking Down Data Silos: Analyzing Data Across Your Ecosystem

To truly make data-informed decisions in 2020, you need to be able to access all your data to effectively evaluate success. Like many mission-driven organizations, you may find that you…

How to Ensure Accessible Websites and Social Media

Websites are now the front lobbies of our organizations, and social media is fast supplanting the more traditional ways that our organizations connect with the public. Our research shows that…

Your 2020 Digital Strategy: Putting a Plan into Action

It’s almost 2020. New year, new plan, right? If you have a general digital strategy plan that you’re working from to ensure that you are covering your tactical outputs (e.g.,…

Service Design: Where Social Impact Meets Innovation

Service design in the commercial sector is an essential part of crafting clear, seamless, and positive experiences for consumers. It allows companies to improve the overall customer experience and create…

An Agile Approach to Data: How to Iterate While Breaking Down Your Data Silos

Both commercial and nonprofit organizations are juggling multiple robust data streams — whether it’s marketing data, operational data, or financial data. The biggest challenge is then to bring all of…

Finish 2019 Strong, and Set Yourself Up for Success in 2020

By most accounts, 2019 has been a busy year for you. From making sure your organization’s digital properties are content-rich and running smoothly, to running specific campaigns and outreach, and…